FC ARENA PARK (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information and ensuring a safe user experience across our website, mobile application, and Arena booking services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our platform. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
We may collect the following categories of information to provide and enhance our services:
1.1 Personal Information
• Full Name
• Email Address
• Phone Number
• DOB
1.2 Booking & Transaction Information
• Arena booking details (date, time, sport category)
• Payment information processed securely through trusted gateways
1.3 Usage & Interaction Information
• In-app actions (booking, cancellations, tournament participation)
• Feedback or communication shared with us
We do not collect sensitive financial details such as your full card number; payments are
processed securely via third-party providers.
We use your data responsibly to ensure smooth, secure, and reliable operations. Your information
may be used to:
• Process bookings, cancellations, and payments
• Authenticate your login and secure your account
• Deliver Arena-related services and updates
• Send booking confirmations and promotional offers
• Improve platform performance, safety, and user experience
• Manage tournaments and participation eligibility
We only use your data for purposes that are lawful, fair, and transparent.
We do not sell, rent, or trade your personal information.
3.1 Trusted Service Providers
• Payment gateway partners
• SMS/Email notification providers
These partners follow strict security standards and access only the data necessary to perform their functions.
3.2 Legal Requirements
Your information may be shared if required by:
• Law enforcement authorities
• Government agencies
• Court orders or legal processes
We apply appropriate administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. While we strive to safeguard all data, no digital platform can guarantee 100% security. Users are encouraged to keep their login credentials confidential.
You have the following rights regarding your personal information:
5.1 Access
Request a copy of the information we hold about you.
5.2 Correction
Request correction of inaccurate or incomplete data.
5.3 Deletion
Request deletion of your data, subject to legal requirements.
5.4 Communication Preferences
You may opt out of promotional messages at any time.
This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or operational practices. The updated version will be posted on our website/app with a new “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
For any questions or concerns regarding this Privacy Policy or your data, contact us at:
📧 Email: fcarenapark@gmail.com
📞 Phone: 9104828898